Service Plans Designed to Meet Your Needs and Budget At CSA, we do our best to make it as simple as possible for you to choose the right plan to match your power protection needs. That’s why we have created three service plans to match different types of maintenance needs and budget. We also provide optional features to all plans providing the flexibility to customize as required. Whichever plan and options you choose, you can rest assured it will deliver power security and reliability that will keep your business up and running.
Highly Trained and Experienced Field Service Engineers Our field service engineers are rigorously trained and tested on universally accepted safety practices, electrical codes, and troubleshooting procedures. This enables them to accurately diagnose and quickly repair your system, keeping downtime to a minimum. We take pride in providing you with the highest level of service expertise available in the industry.
All Plans Include Around the Clock Telephone Support Twenty-four hour telephone support is provided as standard with all of our service plans, this dedicated hotline has been created to provide access to our highly trained engineers 24 hours a day, 365 days a year. In the event of a fault, a fully qualified engineer will attend site within a specified time period to rectify the problem as quickly as possible.
All Plans Include:
Dedicated 24/7 Phone Support Hotline
Annual service visit
UPS functional testing
Full service documentation
Recommendations for remedial work
UPS setup advice
On-site response time
Additional service visits
Out of hours service visits
Load bank testing
Battery impedance testing
Contact CSA Power today to speak with a facilities maintenance specialist for guidance in tailoring a maintenance package that suits your business specific needs.